Post by victorgrant on Mar 1, 2018 6:02:55 GMT
Hi,
I understand, Metrics are standards of measurement eg:- technical knowledge of call centre rep.
Analytics is the process of identifying patterns in the data collected. We collect the metrics data
and apply statistics on it to glean patterns and there by insight.
For more Details:
online service marketing examples
I understand, Metrics are standards of measurement eg:- technical knowledge of call centre rep.
Analytics is the process of identifying patterns in the data collected. We collect the metrics data
and apply statistics on it to glean patterns and there by insight.
For more Details:
online service marketing examples